Refunds

We firmly believe in and support our products 100%, but we understand that we can’t be perfect for all offices. We are more than happy to provide a complete refund within 30 days of your original purchase.

Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by opening a support ticket. Most issues with the Out’n About for Outlook are well known with effective fixes. We also offer free trials of our full and complete applications, to ensure compatibility prior to requiring any purchases.

A few points worth mentioning:

• We will process your refund as soon as can. In most cases we will ask you for the opportunity to fix the issue.
• Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
• We reserve the right to deny refund requests if we deem it necessary.
• We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.

If you require a refund and your request fulfills the requirements above, you may submit a Support Request.