Microsoft’s October security updates have affected many of our valued Out’n About! for Outlook clients. If your users’ Out’n About! for Outlook status board have suddenly stopped working, this may be the cause. The folder that normally displays the Out’n About status board instead only functions like an empty email folder.

As of 10/17/17, we have a Microsoft-official workaround to regain full Out’n About functionality. Please view the full instructions on how to fix.

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The most common issue currently is the "There are no items to show in this view" error when trying to view the Out'n About! Statusboard. If this is similar to your issue, we have a 100% working fix with step-by-step instructions and videos.

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Here at Intelligent Concepts and Solutions, we’re delighted to have you as a customer. In addition to providing you with the best product, we’re committed to ensuring that you have the best possible experience with our product.

Before contacting our support team, you may want to check the user manual or our online knowledge base. You may find the answers to your questions there.

Please use the form below to contact our customer support staff. Your request will then be immediately forwarded to our customer support department for review, and you can expect to receive a response within 24-48 hours. Using this form will ensure that your problem is sent to the appropriate person and will provide us with valuable information required to provide support for your particular need in a timely manner.

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Business Hours

Email support is available anytime during normal business hours, phone support is by appointment only.

  • Monday – Friday 9am to 5pm
  • Saturday and Sunday – Closed