Monthly Archives - April 2017

Where are the Out’n About! Log files?

If a user has problems, we often will need various log files that we automatically generate and save in the user’s temp folder.
Easiest way to get to the correct location is to type %temp% in a windows explorer navigation bar and press ENTER on your keyboard, as shown here:

The file names include:

OutAboutOutlook.log
OutAboutTCPIP.log
Out’n About! for Outlook Install.log
Out’n About! for Outlook Uninstall.log

Providing these files to our support staff can often expedite a fix for your affected users.

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