Author - Mitchell Sholly

Out’n About! addin does not load (the Out’n About! menu is not visible).

Note: Out'n About! for Outlook is installed as an administrative install, so the Out'n About! addin will not be visible in the Outlook Options dialog under 'COM Add-Ins...'. If you start Outlook and there is no Out'n About! menu, then addin has probably been disabled by Outlook. To re-enable the Out'n About! for Outlook addin, perform the following: Select "About Microsoft Office Outlook" from the Outlook "Help" menu. Click the "Disabled Items..." button. Select the "Out'n About! for Outlook (OutAboutOutlook.dll)" item. Click the "Enable" button. Restart Outlook. Another possibility is...

Out’n About! DLL does not register (DllRegisterServer failed 0x80070005).

Symptom: When attempting to install the Out'n About! for Outlook Client, registering the DLL fails. This problem can be reproduced by running regsvr32.exe OutAboutOutlook.dll Regsvr32.exe fails with a message box displaying:            DllRegisterServer in OutAboutOutlook.dll failed. Return code was: 0x80070005 Cause: The error value '0x80070005' means 'Access Denied'. This means that an attempt has been made to update part of the registry that you do not have permissions to update. There are many parts of the registry that can be read but not updated (except by 'system' or the local administrator). Solution: Check...

Out’n About! for Outlook add-in gets disabled after every restart

Symptom: When starting up Outlook, the Out'n About add-in is disabled. If an admin attempts to reinstall the Out'n About client software, the problem persists. Cause: This is most likely due to an issue with Outlook 2013 Resiliency - when you install over a disabled on inactive addin it cannot be enabled correctly. Solution: The solution is documented on this blog article. Follow their instructions on deleting certain registry entries. Additional Solution: If above solution does not solve the issue, follow these additional steps: Log in as...

User Management

Adding Users The next step in configuring the Out’n About! for Outlook system is to add users to the Out’n About! In/Out Status Board. Before adding users, it is important to understand the difference between Administrators, Receptionists, and Normal users: Administrator Out’n About! administrative users can add and delete users, modify any users information, create reports for any user, and change any users status and status message. Administrative users are identified by two asterisks (**) after their name on the In/Out Status...

Client/System Administration

Administrator Menus All department and user administration is performed using the Out’n About! for Outlook client interface. In order to perform these functions, the logged in user must have Out’n About! administrator rights. When initially adding departments and users to the Out’n About! for Outlook system, login as the user configured during the server installation process. System Administration Menu The system administration menu is used to add departments and users to the system. This menu is available from the main Outlook ribbon. User...

Server Administration

The following sections provide step-by-step instructions how to configure and administer the Out’n About! for Outlook system. Server Monitor The Out’n About! for Outlook Server Monitor is provided to allow easy configuration and administration of the Out’n About! for Outlook service. Upon completing the installation, the server monitor application is added to the system tray to allow quick access. Double click on the server monitor icon to the view the server monitor. You can also right click on the server monitor icon...

Installation

The following section provides instructions for installing both the Out’n About! for Outlook server and client applications. System requirements for both applications are provided in the previous section. Server Installation The Out'n About! for Outlook server is a self-hosted solution, installed on one of your own internal desktop or server Windows machines. To install the Out’n About! for Outlook Server, you must have administrator rights. To allow internal users to connect to the Out'n About! server, the Windows Firewall on the...

System Requirements

The following section describes the requirements for running Out’n About! for Outlook. Server Requirements The Out’n About! for Outlook Server can be installed on the following operating systems: Windows NT 4.0 Windows 2000 Windows XP Professional Windows 2003 Windows Vista Windows 2008 Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server operating systems are also fully supported. Windows Server 2003, R2 Windows Server 2008, R2 Windows Server 2012, R2 Windows Server 2016 It is not recommended, but, if you do not have...

Out’n About! for Outlook System Design

System Design The following section provides a description of how Out’n About! for Outlook works and the technology used to develop the product. If you want to get started with Out’n About! for Outlook quickly, you can skip this section. Overview Out’n About! for Outlook is a two-tier client/server based system. The system consists of a number of clients (users) and a server/database. The Out’n About! for Outlook Server is the central point for all client communication and database operations. The server operates...

Reports

Out’n About! for Outlook provides a variety of reports to support and help manage your organization. Reports are available from the Out’n About! for Outlook main menu. Employee Report The Employee report displays a customizable list of all employees in the organization or a specific department. You can select and define the display order of any fields available in the Out’n About! system. Generate Employee Reports for all users and departments for Out'n About Status History Report The Status History report displays all status...

Calendar Status Event Documentation

Calendar Status Events Out’n About! for Outlook allows you to schedule future status events (e.g., meetings, travel, or vacation) based on Outlook Appointment items. When you open an existing appointment or create a new appointment, click on the Out’n About! Calendar Event toolbar button to configure a future status change. When the appointment occurs, Out’n About! will automatically change your status based on the settings you define. You can also have the Calendar Event check to see if you are currently...

User Configuration Options for Out’n About! for Outlook

Configuration Options All of the Out’n About for Outlook configuration options are available in the Out’n About! for Outlook Option menu. If you are using Outlook 2010 or above, click on the ribbon bar dialog launcher buttons at the bottom of each ribbon section. If you are using Out'n About version 4.0 and above, there is a dedicated Options panel button, inside the Out'n About! ribbon. Default Status Messages The Out’n About! default status messages are fully configurable to allow the status...

Remote Commands

The Remote Commands option allows you to change your Out’n About! status and retrieve other’s status via remote e-mail message commands. This way if you are away from your desk you can change and retrieve status using your mobile device or remote computer. Note: your Outlook client must be opened in order to receive and process the commands. What Email Should I use? The e-mail address used to send the command must be your Outlook e-mail address or an authorized e-mail address...

Using Out’n About! for Outlook

Connection Settings When you first start Outlook after installing Out’n About!, the software will prompt you for connection and login information. The Server Address will be the IP address of the PC that is running the Out'n About! for Outlook Server. Your local IT team will be able to provide this, as Out'n About! is a self-hosted system. Prerequisites is the server is installed somewhere on your network. Logging In After entering the connection settings, you will be prompted for your password to...

User Interface

The following section describes the Out’n About! for Outlook user interface. Main Window Out’n About! for Outlook is integrated directly into the Microsoft Outlook product. The In/Out Status Board can be displayed by clicking on the ‘Out’n About!’ folder in the mail folder list (as shown below) or the ‘Out’n About!’ shortcut in the Outlook shortcuts bar. Outlook 2010/2013 Out’n About! for Outlook uses the Outlook 2010/2013 Fluent UI ribbon bar.     User Menu The Out’n About! user menu is available by double-clicking or right-clicking...