Out’n About! addin does not load (the Out’n About! menu is not visible).

Note: Out’n About! for Outlook is installed as an administrative install, so the Out’n About! addin will not be visible in the Outlook Options dialog under ‘COM Add-Ins…’.

If you start Outlook and there is no Out’n About! menu, then addin has probably been disabled by Outlook.

To re-enable the Out’n About! for Outlook addin, perform the following:

• Select “About Microsoft Office Outlook” from the Outlook “Help” menu.
• Click the “Disabled Items…” button.
• Select the “Out’n About! for Outlook (OutAboutOutlook.dll)” item.
• Click the “Enable” button.
• Restart Outlook.

Another possibility is that Outlook is still running as a process on the machine and you are viewing a second instance of the Outlook process. This can be identified by closing Outlook and looking for ‘OUTLOOK.EXE’ as a running process under Windows Task Manager. If Outlook is still running as a process, simply select the ‘OUTLOOK.EXE’ process, click the ‘End Process’ button, and restart Outlook.